Healthcare Administrative Specialist Diploma

Why Choose Healthcare Administrative Specialist Diploma at CLC?

Program is a platform program to allow students to pursue careers in the business, compliance and technology side of healthcare. Visit to see what awaits you in career options, employment statistics, and potential wages.

An active Advisory Board representing the regions small businesses to large integrated healthcare systems; who choose graduated of this program to fill job openings.

Articulation agreement with the College of St. Scholastica to transfer into their 4 year B.A. Health Information Management degree.

A.A.S. degree prepares students for industry credentials.

Instructors hold current industry credentials and pride themselves on being up-to-date on the constantly changing healthcare demands.

Program is taught in the classroom, hybrid and online to meet the needs of the course content to ensure student success.

About the Program

The healthcare industry is going through sweeping changes due to government regulations and technology improvements causing the organizations to focus even more on compliance, efficiencies, and revenue management.  During this time of exciting change the industry is demanding skilled employees who can collect, manage and analyze healthcare data.

This provides the Healthcare Administrative Specialist opportunities to improve quality and coverage in healthcare by lowering costs, maximizing efficiencies, and playing a role in patient safety.  This degree is the business and compliance side of healthcare.  The program prepares you for the high demand careers where you work with patient information and technology; you leave as a specialist in medical office tasks, medical records, revenue cycle management and customer service skills.

Adjunct Faculty
Adjunct faculty are essential to the success of the program. The adjuncts serve on the program Advisory Board and each adjunct instructor brings industry knowledge and experience to the program to keep it vital to industry needs.

Program Information

Program Course Requirements

Fall Semester – First Year
BIOL 1510  Essentials of Human Biology (3 cr) OR  BIOL 1404 Human Biology (3 cr)
ENGL 1501  Writing Fundamentals for Healthcare Professionals (1 cr)
HINS 1120  Introduction to Health Information Privacy and Security (1 cr)
HINS 1152  Medical Insurance and Billing (2 cr)
HINS 1154  Introduction to Health Data Analysis (2 cr)
HINS 1156  Interpersonal Skills for Healhcare Professionasl (1 cr)
HINS 1163  Medical Office Procedures (2 cr)
HINS 1360  Medical Terminology (3 cr)
Total – 16 Credits

Spring Semester
BUSN 1166 Business Communications (3 cr)
COMP 1120 Introduction to Computer Applications
HINS 1142  Healthcare Information Systems (3 cr)
HINS 1144*  Pharmacology for Healthcare Admin (1 cr)
HINS 1150*  Introduction to DX and Procedure Coding (3 cr)
HINS 1165  Medical Records Management (3 cr)
Total – 16 Credits

*Denotes Prerequisites

Career Description: Healthcare Administrative Specialist is ideal for individuals who would like a career in healthcare, but are not interested in the hands on patient care. The medical community depends on educated staff to collect, interpret, analyze, protect and organize medical information so that it may be used for continuity of care, reimbursement, and quality improvement. Health administrative professionals work closely with providers, nurses, researchers, and other healthcare staff to contribute to the quality of patient care behind the scenes.

Program Information: The 32-credit Healthcare Administrative Specialist Diploma graduate is prepared to assume duties in the field including patient service representative, registration, scheduling, and release of information. Graduates of the diploma program will be able maintain accuracy and completeness of the patient record as defined by organizational policy and external regulations and standards; apply policies and procedures for access and disclosure of personal health information; and apply confidentiality and security measures to protect electronic health information.

Program Outcomes:
Graduates will be able to:

  • Demonstrate understanding of how their role fits into and affects their department, other departments, and the organization;
  • Identify and utilize appropriate technologies used to capture, retrieve, and maintain information from internal and external sources;
  • Apply knowledge of human structure and function, diseases and disorders, and medical terminology as it relates to their healthcare role;
  • Apply policies, procedures, and regulation standards surrounding issues of access and disclosure of protected health information and organizational compliance;
  • Analyze the documentation in the health record to ensure it supports the diagnosis and reflects the patient’s prograss, clinical findings, and discharge status;
  • Demonstrate effective verbal and written communication within the healthcare environment;
  • Describe positive work behaviors, personal traits and attitudes desirable in members of a healthcare team; and
  • Understand accepted ethical practices with respect to cultural, social, religious and ethnic differences within the healthcare environment.

Special Program Requirements:

In addition to the program requirements listed above, students must meet the following conditions in order to graduate:

  1. College Cumulative GPA Requirement: The cumulative grade point average (GPA) must be at least 2.0
  2. College Technical Core GPA Requirement: The cumulative GPA of credits in the technical core of the diploma or degree must be at least 2.0
  3. Residency Requirement: students must complete 25% of their credits at Central Lakes College.

Admissions: The A.A.S. degree and diploma are offered as full-time programs. Students can start at the beginning of fall or spring. This program is a combination of in-class room, hybrid (both in-class, LiveOnline and online), and online formats. Students pursuing the A.A.S. degree will find the second year courses are offered in an online format to allow for employment while completing the degree.

Transfer Opportunities: Contact an admissions representative for information regarding transfer opportunities.

Career Opportunities: Employment opportunities exist in hospitals, clinics, long-term facilities, nursing homes, physician offices, medical group practices, behavioral health facilities, insurance agencies, home health agencies, consulting firms, government agencies, insurance based healthcare companies, and medical supply organizations. According to the U.S. Bureau of Labor Statistics: * 2012 Median Pay: $34,760 per year or $16.71 per hour * Website:

Career Titles: This program will help students prepare for a wide range of careers including the following: Admitting Clerk, Patient Service Representatives, Registrar, Release of Information Clerk, Scheduler, and Patient Accounts Representative.


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Susan Bremer

Healthcare Admin Instructor
Phone: 218-855-8094
Brainerd W214

Student Testimonials


I came to this course with no medical background. After just one semester the medical world no longer seemed like a mystery. This program is well laid out. The instructor has taken care in where specific classes are placed within the program to insure that the student is successful in retaining the information. The information presented in each class is relevant and interesting. The class sizes are small enough to be comfortable and large enough to make discussions interesting and diverse. The instructor(s) are easy to reach and always willing to help with any questions a student can come up with. I highly recommend this program to both traditional and non-traditional students.


I worked in the Healthcare field for many years. Serving in multiple positions I gained on the job experience beginning as a “Nurse Assistant”. I transitioned over time to mainly clerical positions, such as medical records, unit secretary, private practice offices, administrative assistant. However, over the last 10 years I was fortunate enough to work at home. Now, I have decided to return to work. I was shocked when I discovered how much things have changed over that time. Investigating my options with the assistance of the many programs available through CLC has led me to the HIS AAS program. I thoroughly enjoy the faculty and environment here at CLC. I am confident that I will graduate fully equipped to re-enter the healthcare industry with a thorough knowledge of the skills in demand.


Skilled people go further faster. Regardless of where you want to go in life and your future career, starting with CLC will help get you there. My education at CLC, specifically in the Healthcare Administrative Specialist program, opened many doors for me. It provided me with exposure to many different aspects of the medical field, which allowed me to look at a wide range of entry level positions. The instructors and advisors have real world experience and so much more knowledge than textbooks alone can offer. My advisor, Sue Bremer, helped me find an internship which turned into a full-time job. I’ve been with this company for 2 years now and absolutely love what I do. My experience at CLC was wonderful, and I speak highly of the quality of a CLC education and the excellence of its educators to anyone who will listen.


I have always had a passion for helping people. My instructor, in the Healthcare Administration Program, has seen my struggles to understand certain medical concepts. She has guided me and helped to spark my desire to help people with their medical concerns. Through her teaching and her passion for this program, I now have a strong belief that this is my calling and I am excited that Central Lakes College will be able to fulfill my dream of assisting people in the healthcare field.


Enrolling in the Healthcare Admin Program at CLC was one of the best decisions I have made. I was fortunate enough to have a wonderful instructor with a ton of knowledge and resources to offer directly from the workforce. Sue helped me get started in my career in medical records release around the time that I graduated. I highly recommend this program to anyone interested in working in this field.

Employment Statistics

For more information regarding employment statistics, career salary information and estimated job growth, follow the resource links below:

Gainful Employment – Healthcare Administrative Specialist Diploma

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