Healthcare Administrative Specialist Certificate

Healthcare Administrative Specialist Certificate

Career Description

The medical community depends on educated staff to collect, interpret, analyze, protect and organize medical information so that it may be used for continuity of care, reimbursement, and quality improvement. Health administrative professionals work closely with providers, nurses, and other healthcare staff to contribute to quality patient care behind the scenes. Students who obtain this certificate will be qualified to work as a patient scheduler, pre-registration clerk or work in a patient care call center.

Program Information

This 17-credit certificate is specifically designed to help students obtain an entry-level, rewarding position in a healthcare facility assisting patients in scheduling and preregistration. Students may be asked to research medical records and contact patients for follow-up appointments to ensure quality patient care and continuity in their healthcare maintenance plans.

Program Outcomes

Graduates will be able to:

  • Demonstrate and utilize the basic skills and knowledge gained by taking the courses in the Healthcare Administrative Specialist certificate program;
  • Positively relate with and understand their role to the organization and patient care;
  • Demonstrate professional behavior and communication with patients and their families on the phone using compassion and empathy;
  • Effectively work with a medical office team in relation to business functions;
  • Demonstrate knowledge of electronic health records;
  • Demonstrate initative by asking for or suggesting work for themselves to improve the deparements goals with minimal supervision;
  • Maintain patient privacy by implementing HIPAA and HITECH rules and regulations; and
  • Maintain privacy with healthcare facilities business information and represent the organization positively and professionally.

Special Program Requirements

In addition to the program requirements, students must meet the following conditions in order to graduate:

  1. College Cumulative GPA Requirement: cumulative grade point average (GPA) of credits attempted and completed at CLC must be at least 2.0;
  2. College Technical Core GPA Requirement: cumulative GPA of credits attempted and completed towards the technical core of the diploma or degree must be at least 2.0;
  3. Residency Requirement: students must complete 25% of their credits at Central Lakes College.

Employment Statistics

For more information regarding employment statistics, career salary information and estimated job growth, follow the resource links below:

https://apps.deed.state.mn.us/lmi/ces/
http://www.bls.gov/ooh/home.htm
http://www.iseek.org/jobs/jobmarket.html

Program Course Requirements

Fall Semester (11 credits)
COMP 1102 Introduction to Keyboarding, 1 cr
HINS 1122** Body Structures and Functions for Healthcare Professionals OR BIOL 1404** Human Biology, 3 cr
1st Half Semester
HINS 1120  Introduction to Health Information Privacy and Security, 1 cr
HINS 1163  Medical Office Procedures, 2 cr
HINS 1360  Medical Terminology, 3 cr
2nd Half Semester
HINS 1156 Interpersonal Skills for Healthcare Professionals, 1 cr

Spring Semester (6 credits)
BUSN 1166  Business Communications, 3 cr
HINS 1165  Medical Records Management, 3 cr

GRADUATION REQUIREMENT – 17 CREDITS
**Students intending to transfer or pursue medical coding certification should take BIOL 1404.

Program Instructors

Photo First Name Last Name Position Department Phone Email Alt. Phone: URL wdt_ID
Aubrey Beadell Advisor TRIOStudentSupportServices 218-855-8014 aubrey.beadell@clcmn.edu 1
Nick O'Reilly Occupational Skills Program College Lab Assistant OccupationalSkills 218-855-8077 Nicholas.oreilly@clcmn.edu 2
Kevin Lomax College Lab Assistant Automotive Faculty 218-855-8000 KLomax@clcmn.edu 3
Jody Flynn Accessibility Services Assistant Accessibility 218-855-8056 jody.flynn@clcmn.edu 5
Missy Tureson Box Office Assistant Theatre 218-855-8199 mtureson@clcmn.edu 6
Deana Bobzien Instructor CollegeCareerStudies - Mathematics - Supportive Services 218-855-8339 deana.bobzien@clcmn.edu 7
Brianna Rajkowski Advisor TRIOStudentSupportServices 218-855-8228 brianna.rajkowski@clcmn.edu 8
Cynthia Dionysius AD Nursing Faculty NursingASDegree 218-855-8133 cindy.dionysius@clcmn.edu 9
Tajia Anderson PSEO Specialist Admissions - CollegeCreditInHighSchool- PSEO 218-855-8079 tajia.anderson@clcmn.edu 10
Tracy Tschida Instructor Psychology - CollegeCareerStudies 2188-855-8328 tracy.tschida@clcmn.edu 11
Mike Fitcher Adjunct Instructor MachineTool 218-855-8000 michael.fitcher@clcmn.edu 12
Brent Balmer Videography CLA Videography 218-855-8727 brent.balmer@clcmn.edu 13
David Gray Instructor History 218-855-8276 david.gray@clcmn.edu 14
Jim Nagy Adjunct Instructor GraphicDesign 218-855-8157 james.nagy@clcmn.edu 15
Brandon Schneider Instructor HeavyEquipment 218-894-5179 brandon.schneider@clcmn.edu 16
Natalia DePauw Director of Dual Enrollment Advising - PSEO - CollegeCreditInHighSchool 218-855-8263 natalia.depauw@clcmn.edu 18
Amy Disterhaupt Admissions Specialist Admissions 218-855-8250 amy.disterhaupt@clcmn.edu 20
Nick Heisserer Instructor BusinessFaculty - StudentLearningAssessment 218-855-8089 nick.heisserer@clcmn.edu https://outlook.office365.com/owa/calendar/CentralLakesCollege6@MinnState.edu/bookings/ 21
Matthew Krueger Environmental Health and Safety Officer Maintenance 218-855-8115 matthew.krueger@clcmn.edu 22
Mark Lindquist Instructor Music 218-855-8236 mark.lindquist@clcmn.edu 23
Joy Larson Emergency Management and Security Coordinator Security 218-855-8143 joy.larson@clcmn.edu 24
Jeremy Goddard Bookstore/Print Shop Bookstore Supportive Services 218-855-8146 Jeremy.Goddard@clcmn.edu 25
Sarah Jennissen Instsructor NursingAssistant - PracticalNursing - TrainedMedicationAid 218-894-5308 sarah.jennissen@clcmn.edu 26
Kevin Lattu Upward Bound Advisor TRIOUpwardBound 218-855-8117 kevin.lattu@clcmn.edu 27
Cash Robinson Upward Bound Advisor TRIOUpwardBound 218-855-8076 cash.robinson@clcmn.edu 28
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