Healthcare Administrative Specialist Certificate

Healthcare Administrative Specialist Certificate

Program Description

This 16-credit certificate is specifically designed to help students obtain an entry-level, rewarding position in a healthcare facility assisting patients in scheduling and preregistration. Students may be asked to research medical records and contact patients for follow-up appointments to ensure quality patient care and continuity in their healthcare maintenance plans. The certificate allows for students to complete an onsite practicum with a local healthcare facility.

Program Outcomes

By completing this program, students will achieve the following learning outcomes:

  • Demonstrate understanding of how their role fits into and affects their department, other departments, and the organization;
  • Demonstrate professional behavior and communication with patients and their families using compassion and empathy;
  • Effectively work with a medical office team in relation to business functions;
  • Demonstrate knowledge of electronic health records diagnosis searches;
  • Demonstrate initiative by asking for or suggesting work to improve departmental goals, with minimal supervision;
  • Maintain patient privacy by implementing HIPAA and HITECH rules and regulations; and
  • Maintain privacy with healthcare facilities business information and represent the organization positively and professionally.

Career Opportunities

The medical community depends on educated staff to collect, interpret, analyze, protect and organize medical information so that it may be used for continuity of care, reimbursement, and quality improvement. Health administrative professionals work closely with providers, nurses, and other healthcare staff to contribute to quality patient care behind the scenes. Students who obtain this certificate will be qualified to work as a patient scheduler, pre-registration clerk or work in a patient care call center.

Graduation Requirements

In addition to the program requirements, students must meet the following conditions in order to graduate:

  1. College Cumulative GPA Requirement: cumulative grade point average (GPA) of credits attempted and completed at CLC must be at least 2.0;
  2. College Technical Core GPA Requirement: cumulative GPA of credits attempted and completed towards the technical core of the diploma or degree must be at least 2.0;
  3. Residency Requirement: students must complete 25% of their credits at Central Lakes College.

Employment Statistics

For more information regarding employment statistics, career salary information and estimated job growth, follow the resource links below:

https://apps.deed.state.mn.us/lmi/ces/
http://www.bls.gov/ooh/home.htm
http://www.iseek.org/jobs/jobmarket.html

Program Course Requirements

HINS 1122** Body Structures and Functions for Healthcare Professionals OR
BIOL 1404** Human Biology (Goal 3)…………………………… 3 cr
BUSN 1166   Business Communications……………………….. 3 cr
HINS 1120     Introduction to Health Information Privacy and Security………………………………… 1 cr
HINS 1156     Interpersonal Skills for Healthcare Professionals…………………………………………… 1 cr
HINS 1163     Medical Office Procedures ……………………… 2 cr
HINS 1165     Medical Records Management………………… 3 cr
HINS 1360     Medical Terminology……………………………….. 3 cr

GRADUATION REQUIREMENT – 16 CREDITS

*Denotes Prerequisites
**Students intending to transfer or pursue medical coding certification should take BIOL 1404.

Program Instructors

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Susan Bremer

Healthcare Admin Instructor
Phone: 218-855-8094
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