5.22.3 Student E-Mail Policy

5.22.3  Student E-Mail Policy



Central Lakes College has designated the college-issued email account as the official method of communication with students regarding topics of academic, student service or administrative nature.  The College may still disseminate official notices via other methods also.  This policy is not intended to prohibit students from communicating with CLC via any other email accounts. 


Email Assignment and Maintenance 

  1. Upon initial registration, all students shall be assigned an official CLC email account. 
  1. If a student has not registered for classes for three consecutive semesters, the student’s e-mail account will be deleted. 


Student Obligations 

  1. Students bear the responsibility to read and respond to official college notices. 
  1. Students bear the responsibility to comply with appropriate use of email in accordance with MnSCU Board Policy 5.22.1 Acceptable Use of Computers and Information Technology Resources and Central Lakes College Student Conduct Code. 
  1. Students are expected to check their email on a frequent and consistent basis in order to stay current with college-related communications.   
  1. Students have the responsibility to recognize that certain communications may be time critical.  “I didn’t check my email”, error in forwarding mail, or email returned to the college with “mailbox full” or “User Unknown” are  not acceptable excuses for missing official College communications via email. 
  1. Upon registration, students will be provided information on how to access their CLC email. 


College Obligations 

  1. The College shall use only the college-issued e-mail account to communicate with students.  Faculty are highly encouraged to share this information with students in the course syllabus. 
  1. The College shall specify the requirements for on-line learning in the course syllabus. 
  1. The College shall provide access to computers with internet capabilities on campus. 
  1. The College shall not lease or sell student email addresses. 
  1. The College shall take a pro-active approach to block unsolicited-bulk email messages that could clutter college-issued email accounts. 


Redirecting Email 

  1. Students may redirect or forward their CLC assigned email address to a personal email address, but do so at their own risk.  
  1. Redirecting email and subsequently losing or missing email messages does not relieve students from the obligation to respond to college-initiated messages or notices.  The College is not responsible for handling email from outside vendors. 
  1. IMPORTANT:  When setting up the email forwarding option, it is highly recommended that CLC students select the option that allows a copy of the forwarded email to remain in their netmail accounts.  For assistance in setting up email forwarding, students should contact the CLC Helpdesk at 218.855.8200.Privacy:  Messages and notices sent via the student email system are subject to applicable privacy laws and policies, including, but not limited to the Minnesota Government Data Practices Act (MGDPA) and the Federal Family Educational Rights and Privacy Act (FERPA).  Users of the student email system should exercise caution when communicating confidential or sensitive information. 


Designated Communicators: 

The intent is to limit to official business the types of emails the College sends on a student-wide basis.  Our goal is to have designated communicators who serve as a clearinghouse to assure all student-wide communication is meaningful and official in nature.  Faculty, staff and students wishing to broadcast a message intended for student-wide distribution shall send an electronic request to a designated communicator or his/her designee at least two (2) business days in advance of the desired broadcast date.  Designated communicators include the following: 

  • College President or Designee 
  • Vice Presidents  
  • Deans of Educational Services 
  • Director of Business  Services 
  • Director of Financial Aids 
  • Director of Marketing and Public Relations 
  • Director of Technology 
  • Director of Safety, Compliance and Security 
  • Student Activities Director 
  • Physical Plant Director 
  • It is understood that other CLC personnel will use email to conduct official business with students individually. 


Examples of Appropriate Student-Wide Distribution 

  • Deadline notices (registration, tuition payment, financial aid, graduation, etc.) 
  • Class or registration cancellation notices 
  • CLC sanctioned events/invitations 
  • Campus crime and security notices 
  • New policy, policy change or service notices 
  • Surveys sanctioned by CLC 
  • Student Government participation notices 


Items that do not fall into these categories will not be sent out on a student-wide basis. 

Examples of Inappropriate Student-Wide Distribution 

  • Information unrelated to CLC business 
  • Solicitations 
  • Promotion of political viewpoints 
  • Personal information 
  • Surveys not sanctioned by CLC 
  • Messages containing confidential information such as course grades, financial aid award amounts, or tuition/fee payment amounts 
  • Messages that violate CLC policy or state or federal laws 





Date of policy creation:  04-07-10 

Author:  Scott Streed  

Date of Implementation: 05/02/2010 






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