Administrative assistants perform a variety of administrative tasks in support of managers and others in an organization including duties once reserved solely for managers. Successful administrative assistants must be highly organized and possess excellent computer, writing and communication skills. Knowledge of a variety of office equipment and 21st century office procedures is vital. Administrative assistants may perform research, create spreadsheets, compose correspondence, manage databases, generate reports, and create presentations. Various positions may also require handling travel arrangements, maintaining inventories and planning and scheduling meetings and appointments. Administrative assistants will also manage electronic and paper communications and files.
The Administrative Assistant Associate in Applied Science (A.A.S) Degree program prepares graduates by introducing them to a wide variety of subjects that will prepare them to manage and organize themselves and their workplace environment. In addition this program prepares the student to acquire comprehensive skills and assume responsibilities in the workplace. Students will have advanced training with computer technology that will prepare the student for the constantly changing and increasingly automated business environment. The A.A.S. degree combines expert technical and business instruction with a well-balanced academic background. The program will prepare the student in skill sets such as computer applications, communication, teamwork and collaboration, customer focus, problem-solving and critical thinking, professionalism, productivity, ethics, and leadership along with business qualities. Students are also prepared to train and supervise lower-level support staff. The 33-credit Administrative Support diploma prepares students for support staff positions position such as a receptionist or other office or clerical jobs.
Graduates will be able to:
* Read, understand, and prepare standard types of business documents
* Possess appropriate technological skills including: operating systems, word processing (including keyboarding), spreadsheets, database management and the Internet as a research tool
* Use appropriate office procedures as related to records information management, telephone communications, and mail management
* Produce accurate business documents and reports using computer technology and applying appropriate editing and language skills
* Understand and perform office accounting and recordkeeping functions as related to a service business, including computerized applications
Demonstrate effective interpersonal skills in a business environment in order to complete individual and team projectsCertification
This program would help prepare students for the Microsoft Office Specialist (MOS) certificates Microsoft Word, Excel, Powerpoint, Outlook and Access. Other certifications and memberships are available, including those through the International Association of Administrative Professionals (IAAP).
The program is offered on the Brainerd Campus, but a portion of the courses can be completed online.
Administrative Assistants are employed in organizations of every type, but most are employed in service providing industries ranging from education and health care to government and retail trade. Others may work in firms engaged in manufacturing or construction.
Administrative Assistant, Executive Assistant, Office Assistant, Secretary, Administrative Clerk, Receptionists, Human Resource Assistants.