Computer Information Technology Diploma

Computer Information Technology Diploma

Program Description

The Information Technology Specialist program will prepare graduates by introducing them to a wide variety of emerging technologies they will encounter in the workplace. Subjects covered include computer troubleshooting and repair, basic networking, operating systems, supporting common end user applications, as well as soft skills like oral and written communication, and customer service. The curriculum is delivered using currently released industry software including OS, NOS, and applications. This program teaches skills needed to work for companies with small to mid-size help desks or large corporate user support centers. Instructors are industry certified professionals with years of experience in the classroom and industry.

Program Outcomes

By completing this program, students will achieve the following learning outcomes:

  • Perform computer information technology practices and procedures required for entry to mid-level employment;
  • Perform computer information technology entry to mid-level skill sets and apply theoretical principles;
  • Install, manage, configure and use functions and features of current releases of operating systems, network operating systems and applications;
  • Install, troubleshoot and repair computer equipment and peripherals;
  • Test successfully on competencies required to pass industry certification exams;
  • Locate, evaluate and properly utilize the tools and resources appropriate to a computer technology professional;
  • Evaluate, identify and apply appropriate security standards; and
  • Communicate effectively with technical and non-technical audiences.

Career Opportunities

Information Technology (IT) specialists are in high demand. They plan and develop new systems, install hardware, install software, support end user training, and troubleshoot systems. An IT specialist uses skills from multiple areas to plan, configure, repair or troubleshoot end user systems and even server-based systems. IT specialists work closely with network administrators and engineers in larger organizations and carry out the day to day troubleshooting, upgrading and repair of client systems. This program prepares students for a wide range of careers in the IT field, including computer support technician, computer technologist, help desk technician, information technology specialist, IT analyst, Microsoft certified professional, network support technician, PC support specialist, technical support analyst and technical support manager.

Certifications

This program will prepare students for the following certifications: Microsoft MCP, MCITP, and MCSA; Comp TIA A+, Network+, Server+, Security+, Project +, Help Desk 2000 CHDP, Help Desk Institute CSS and HDA, and others. Central Lakes College is a Prometric, VUE, and Certiport Authorized Test Center. All certification exams can be delivered onsite.

Graduation Requirements

In addition to the program requirements, students must meet the following conditions in order to graduate:

  1. College Cumulative GPA Requirement: cumulative grade point average (GPA) of credits attempted and completed at CLC must be at least 2.0;
  2. College Technical Core GPA Requirement: cumulative GPA of credits attempted and completed towards the technical core of the diploma or degree must be at least 2.0;
  3. Residency Requirement: students must complete 25% of their credits at Central Lakes College.

Employment Statistics

For more information regarding employment statistics, career salary information and estimated job growth, follow the resource links below:

https://apps.deed.state.mn.us/lmi/ces/
http://www.bls.gov/ooh/home.htm
http://www.iseek.org/jobs/jobmarket.html

Gainful Employment – Computer Information Technology Diploma

Program Course Requirements

COMP 1109      Introduction to Operating Systems …….. 3 cr
COMP 1131      Microsoft Word Comprehensive………… 4 cr
COMP 1132      Microsoft Access Comprehensive……….. 4 cr
COMP 1133      Microsoft PowerPoint Comprehensive…. 3 cr
COMP 1134      Microsoft Outlook Comprehensive……… 1 cr
COMP 1135      Microsoft Excel Comprehensive…………. 4 cr
COMP 1204      Computer Repair I – A+ Hardware………. 4 cr
COMP 1206*   Computer Repair II –A+ Operating Systems…………………………………….. 3 cr
COMP 1230*   Network Essentials………………………… 4 cr
COMP 1253*   Client Operating Systems Administration…………………………….. 4 cr
COMP 2111*   Security Essentials…………………………. 4 cr
COMP 2160*   Ethics in Information Technology……….. 3 cr
COMP 2202*   Computer User Support…………………… 3 cr
ENGL 1422        Practical Writing (Goals 1 and 2)………… 3 cr

Students must also select a minimum of one (1) additional credit from any course with a COMP prefix. One of the following courses is recommended:

COMP 2115*   Command Line PowerShell Administration……………………………… 4 cr
COMP 2150*   Windows Server Administration I……….. 5 cr
COMP 2213*   Computer Careers Internship………….. 1-6 cr

GRADUATION REQUIREMENT – 48 CREDITS

*Denotes Prerequisites

Program Instructors

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Dar Houle

Computer Tech Instructor
Phone: 218-855-8256
Brainerd W202
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Scott Juranek

Adjunct Instructor
Phone: 218-855-8000
Brainerd W234
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