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Administrative Support Diploma

Why Choose Administrative Support Diploma at CLC?

• Our instructors have a passion for teaching and accounting and have a wealth of industry experience to aid the students.

• Strong career placement for CLC graduates.

• 85 percent of the Administrative Assistant degree can be completed online.

• A.A.S. degree prepares students for industry credentials.

About the Program

By pursing an Administrative Support Diploma at CLC, students will get quality instruction from faculty who have a passion for teaching students that will prepare you for employment. This program provides hands-on, skill-based training that is practical and relevant for today’s competitive workplace. Our instructors take pride in creating an environment of professionalism that will prepare you for your future position as an administrative assistant.

Program Information


Program Course Requirements

Fall Semester

ADMN 1125* Business English Skills (3 cr)

ADMN 1156  Championship Keyboarding (3 cr)

BUSN 1162  Customer Relations (3 cr)

COMP 1131  Microsoft Word Comprehensive (4 cr)

COMP 1135  Microsoft Excel Comprehensive (4 cr)

Total 17 Credits

Spring Semester

ADMN 1120* Administrative Support Applications (3 cr)

BUSN 1102  Accounting for Non-accountants (3 cr)

BUSN 1131  Business Math (3 cr)

BUSN 1166  Business Communications (3 cr)

COMP 1109  Introduction to Operating Systems (3 cr)

COMP 1134  Microsoft Outlook Comprehensive (1 cr)

Total 16 Credits


*Denotes Prerequisite

Career Description: Administrative support employees perform a variety of administrative tasks in support of managers and others in an organization including duties once reserved solely for managers. Successful administrative support employees must be highly organized and possess excellent computer, writing and communication skills. Knowledge of a variety of office equipment and 21st century office procedures is vital. Administrative support employees may perform research, create spreadsheets, compose correspondence, manage databases, generate reports, and create presentations. Various positions may also require handling travel arrangements, maintaining inventories and planning and scheduling meetings and appointments. Administrative support employees will also manage electronic and paper communications and files.

Program Information: The Administrative Support Diploma program prepares graduates by introducing them to a wide variety of subjects that will prepare them to manage and organize themselves and their workplace environment. In addition this program prepares the student to acquire comprehensive skills and assume responsibilities in the workplace. Students will have advanced training with computer technology that will prepare the student for the constantly changing and increasingly automated business environment. The Office Support Diploma combines expert technical and business instruction. The program will prepare the student in skill sets such as computer applications, communication, teamwork and collaboration, customer focus, problem-solving and critical thinking, professionalism, productivity, ethics, and leadership along with business qualities. The 33-credit Administrative Support diploma prepares students for support staff positions position such as a receptionist or other office or clerical jobs.

Certification: This program would help prepare students for the Microsoft Office Specialist (MOS) certificates Microsoft Word, Excel, Powerpoint, Outlook and Access. Other certifications and memberships are available, including those through the International Association of Administrative Professionals (IAAP).

Admissions: The program is offered on the Brainerd Campus, but a portion of the courses can be completed online.

Career Opportunities: Administrative Assistants are employed in organizations of every type, but most are employed in service providing industries ranging from education and health care to government and retail trade. Others may work in firms engaged in manufacturing or construction.

Career Titles: Administrative Assistant, Executive Assistant, Office Assistant, Secretary, Administrative Clerk, Receptionists, Human Resource Assistants.

Program Outcomes:

Graduates will be able to:

  • Apply the principles of grammar, punctuation, spelling and vocabulary;
  • Apply computer skills efficiently and accurately to office tasks using a variety of computer application programs;
  • Conduct research and electronically retrieve information;
  • Demonstrate effective interpersonal and human relations skills in a business environment in order to lead and complete individual and team projects;
  • Perform appropriate office procedures as related to records information management, electronic communications, and mail management;
  • Demonstrate critical-thinking, organization, prioritization and problem-solving skills;
  • Identify unethical workplace behaviors and steps for working ethically and professionally.


lori hallLori Hall
Lori has over 10 years of experience working in the administrative assistant field. She has worked at law offices, engineering firms, accounting offices, public schools and higher education She earned a diploma from Northland Technical and Community College in East Grand Forks, Minnesota and a Bachelor of Science degree in Business Education from the University of North Dakota in Grand Forks, North Dakota.

Employment Statistics

For more information regarding employment statistics, career salary information and estimated job growth, follow the resource links below:

Gainful Employment – Administrative Support Diploma